Privacy Operations. Turn privacy obligations into a working process.
Privacy law promises people rights over their data, and every one of those rights lands as a task on someone's desk. We run the operations behind privacy: the requests, the records, the assessments, so compliance is a process that works, not a promise you scramble to keep.
A privacy policy on your website is the easy part. The hard part is what happens when a person asks for their data, or to be forgotten, and you have a legal deadline to comply. Privacy is won or lost in the operations, not the policy.
Privacy Operations is the machinery that makes privacy compliance real: handling data subject requests within the legal window, keeping records of processing current, running impact assessments before risky projects launch, and managing consent. We provide the process and the expertise, including a Virtual Data Protection Officer where you need one, so your obligations are met as routine rather than emergency.
From request to response, on the clock
When someone exercises their rights, the law sets a deadline. We run the process that meets it every time, without a fire drill.
Receive
The request comes in through a clear, logged intake channel.
Verify
Confirm the requester's identity before any data is touched.
Find
Locate the person's data across every system, including the copies.
Act
Access, correct, or delete as the request and the law require.
Respond
Reply within the deadline, with a record kept as proof.
A quarter of requests, on the record
This is what operational privacy looks like: every request on a clock, every clock visible, and the only acceptable missed-deadline count.
The full privacy operation
Beyond requests, privacy is an ongoing program of records, assessments, and consent. We run all of it.
Data subject requests
Access, deletion, correction, and portability handled within the legal window, end to end.
GDPR · CCPARecords of processing
A living record of what data you hold, why, and on what legal basis, kept current.
RoPAImpact assessments
DPIAs run before risky processing launches, so privacy is designed in, not bolted on.
DPIAConsent management
Consent captured, recorded, and honored across your channels and systems.
ConsentVendor & transfer review
Processor agreements and cross-border transfers reviewed and kept compliant.
DPA · SCCVirtual DPO
A named Data Protection Officer on call, where the role is required or useful.
vDPOWhere privacy ops sits in VIGILE
Implement the process, Enhance the program
Privacy Operations is the Implement and Enhance motions for your privacy obligations. We run the requests and records day to day, then mature the program as regulations and your business change.
See Data Security Posture ›Top 10 questions, frequently asked
Under GDPR, some organizations are required to appoint one, and many others benefit from the role even when it is not mandatory. We provide a Virtual DPO: a named, qualified person who fulfills the function on call, so you get the expertise and accountability without hiring a full-time role you may not need.
Quickly, when the data is mapped. This is where Privacy Operations and Data Security Posture Management connect: a current map of where personal data lives makes a data subject request answerable within the deadline rather than a frantic search. Where no map exists, we build the discovery process alongside the request handling.
We work across the major privacy regimes including GDPR, the UK GDPR, and CCPA, and we keep pace as new state and national laws arrive. The operations are designed to handle multiple frameworks at once, since most organizations now answer to more than one.
We run it. Advice is part of it, but the value is in operating the process: handling the requests, maintaining the records, conducting the assessments, and meeting the deadlines. You can lean on us for the whole operation or for the parts your team cannot cover.
Well inside the statutory windows: requests are acknowledged on receipt, located through data discovery, and fulfilled with a documented trail. The clock never runs close to the deadline.
Request handling end to end, records of processing kept current, privacy reviews for new projects, breach notification readiness, and a quarterly privacy posture report.
AI use cases get privacy review before launch: what data trains or prompts the system, the lawful basis, and the retention story. This connects directly to the AI Governance inventory.
Yes, and it is the normal mode: counsel owns legal interpretation, we run the operational machinery that makes their advice real in systems and process.
By request volume and regulatory scope, as a managed retainer after a fixed-scope privacy posture assessment.
Identify maps the data, Guard sets the handling rules, Implement runs requests and reviews, and Enhance reports the posture to leadership.
Make privacy a process, not a panic
Book a session with a Principal Engineer. We review your privacy obligations and show you where the operations need to be.