Data, Identity & Privacy

Managed PAM. The keys to the kingdom, under lock and watch.

Privileged accounts can do anything, which is exactly why they are the prize. Privileged Access Management vaults the credentials, brokers every session, and records what happens, so the most powerful access in your business is also the most watched.

Why PAM

A privileged credential is the difference between an intruder in one room and an intruder with the master key. Attackers do not break in and stop; they hunt for admin access, because that is what turns a foothold into a catastrophe. Control the privileged accounts and you control how far any breach can go.

Privileged Access Management puts a vault and a broker between people and your most powerful accounts. Credentials are stored and rotated automatically, so nobody actually knows the password. Every privileged session goes through a controlled broker that can record and monitor it. The result is powerful access that is observable, accountable, and far harder to abuse. We run it as a managed service.

The model

Nobody touches a credential directly

Access to a privileged system always goes through the vault and the broker, never straight from a person to the target.

AdminAuthenticated
Vault & brokerRotate · record
Target systemPrivileged
One session, replayed

What the broker saw on Tuesday morning

Every brokered session leaves a strip like this one. Five moments from a routine maintenance window, including the one that paged the iTDC.

Session S-58291 · prod-db-03 · diego.santos · change CHG-7710IllustrativeRecorded41:27
00:00

Checkout

Vault releases a scoped credential to the broker. Diego never sees it.

Approved
00:02

Connect

Brokered session opens to the target. Recording starts with the first byte.

Brokered
08:14

Maintenance

Index rebuild runs as described in the change record. Commands match scope.

In scope
23:51

Bulk export attempt

A full-table export command, nowhere in the change scope. Flagged in seconds.

Paged to iTDC
41:27

Close and rotate

Session ends, credential rotates, recording seals. The export never ran.

Sealed
A Security Analyst reviewed the flag with the recording open: a mistyped script, not an exfiltration. Twelve minutes from page to closed, and the whole answer was in the strip. Recordings are retained to your policy and exportable for auditors.
What you get

Powerful access, fully observed

Credential vaulting

Privileged passwords and keys stored in a vault and rotated automatically, so no human knows them.

Session brokering

Connections to privileged systems are proxied through a broker, never a direct credential handoff.

Session recording

Privileged sessions can be recorded and monitored, so there is a full account of what was done.

Threat detection

Anomalous privileged activity flagged to the iTDC, so misuse is caught as it happens.

What it covers

Every kind of powerful account

Privilege lives in more places than human admin accounts. We bring the same control to the accounts that quietly run everything.

Human admins

Domain, cloud, database, and infrastructure administrators, vaulted and brokered.

Service accounts

The non-human accounts that run jobs and connect systems, often with passwords set once and forgotten.

Third-party access

Vendors and contractors who need privileged access, brokered and recorded, never handed a standing key.

Application secrets

API keys and Machine credentials managed and rotated, so apps stop storing secrets in the clear.

Part of the loop

Where PAM sits in VIGILE

Lock and watch

Guard the credentials, Implement the control

GuardManaged PAMImplement

Managed PAM is the Guard and Implement motions around your most powerful accounts. We vault the credentials and broker the sessions, so privileged access is observable and abuse is caught. It is part of Unified Access Management.

See Managed PIM ›
FAQ

Top 10 questions, frequently asked

PAM controls and watches the use of privileged accounts: vaulting credentials, brokering sessions, and recording activity. PIM controls when privilege is granted at all, through just-in-time elevation and expiry. PAM secures the powerful account; PIM makes sure nobody holds that power permanently. Together they cover both halves of privileged access.

No. The broker sits in the path transparently, so admins connect and work normally while the session is brokered and, where policy requires, recorded. The control is invisible in day-to-day use and invaluable when you need to know exactly what happened.

Yes, and that is often where the biggest gap is. Service accounts and application secrets are frequently set once and never rotated, with passwords sitting in scripts and config files. We bring them into the vault and rotate them, closing a risk most organizations have lost track of.

Privileged activity is exactly what the SOC most wants to see. Anomalous behavior on a privileged account feeds the iTDC, so misuse of the keys to the kingdom is investigated immediately, with the session record right there as evidence.

Vaulting and brokering for the highest-risk accounts typically lands within the first quarter. Coverage then extends by tier, so the riskiest paths close first.

Break-glass accounts exist outside the broker with sealed credentials, alarmed use, and a mandatory post-use review. Emergency access works, and it is never silent.

Vendors get brokered, recorded, time-boxed sessions with no standing credentials. Access expires automatically and every session is attributable to a named person.

Who requested access, who approved it, when the session ran, what commands were executed, and the recording itself, retained to your policy and exportable for auditors.

By privileged account count and session volume. Most engagements start with a privileged access assessment, then move to a managed retainer.

Guard for the control itself, Implement for the day-to-day brokering and monitoring, with session evidence feeding Enhance.

Managed PAM datasheetThe vault and broker model, session recording and review, coverage from human admins to application secrets, break-glass discipline, and the audit trail every session produces.
Download the datasheet

Put the master keys under watch

Book a session with a Principal Engineer. We find where privileged credentials live and bring them under vault and broker.